Smooth, shiny hair that stays easy

Your stylist starts by confirming your goals and checking your hair. If you have recently colored, lightened or had other chemical services, mention it, because the order of services matters.

The treatment is applied section by section so every strand is covered evenly, then your hair is dried and finished with heat as part of the process. Your stylist will tell you exactly how the steps unfold for the version you chose.

You will go home with aftercare guidance. Follow it closely, because the first days shape how well the treatment settles in, and our stylists would rather over explain than leave you guessing.

Ask your stylist which shampoo and conditioner to use, and stick with them. Our professional lines include Redken, Wella, Keune and Kevin Murphy, and your stylist can match one to your hair. Gentle, steady care helps a smoothing result stay looking its best for as long as it should.

Treat the first few days carefully, as your stylist directs. Later, a conditioning treatment can add shine and softness between visits.

Because the length of results varies, Express will fade sooner than Original. That is normal and expected. When it fades, you simply return to your natural texture, and you can decide whether to book again.

Not always, and we would rather be upfront. Hair that has been heavily lightened or recently chemically treated may need extra thought, and your stylist may suggest waiting or choosing a different path.

Smoothing also changes how your hair behaves, so if you love your natural wave or curl, think carefully before committing. The treatment is meant to smooth, not to create a different texture, and no treatment can promise identical results on everyone.

If you are planning color, ask about sequencing, and consider a gloss or toner beforehand so your shade looks its best.